gat99 Terms & Conditions

1. Introduction and Acceptance

Welcome to gat99, Bangladesh's trusted online gaming destination for cricket betting, live casino, slots, crash games, and more. These Terms & Conditions constitute a legally binding agreement between you ("the User") and gat99 ("the Company", "we", "us", or "our"). By registering an account, accessing the website at gat99.bet, or placing any wager, you confirm that you have read, understood, and unconditionally accepted all provisions contained herein.

gat99 reserves the right to amend these Terms & Conditions at any time without prior notice. It is your responsibility to review this page regularly. Continued use of the platform following any modification constitutes your acceptance of the updated terms. If you do not agree with any part of these terms, you must immediately discontinue use of the platform.

2. Eligibility and Account Registration

To open an account and use the services offered by gat99, you must satisfy the following eligibility requirements at all times:

• You must be at least 21 years of age. gat99 strictly prohibits access by individuals under the age of 21.
• You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, and a valid contact number.
• You may only hold one active account on gat99. Duplicate accounts are strictly prohibited and may result in permanent suspension of all associated accounts.
• You are solely responsible for all activity carried out under your account. gat99 will not be held liable for losses resulting from unauthorised access due to your failure to secure your login credentials.

3. Deposits, Withdrawals, and Payment Methods

gat99 supports a range of payment options tailored to the Bangladesh market. All financial transactions are processed in Bangladeshi Taka (BDT). The following methods are currently supported for deposits and withdrawals:

Deposit Policy

The minimum deposit amount is ৳200. Deposits made via bKash, Nagad, Rocket, or Upay are typically credited to your account within a few minutes. Bank transfer deposits via Dutch-Bangla Bank, City Bank, or Islami Bank may take up to 24 hours to process. gat99 does not charge any fees on deposits; however, your payment provider may apply its own transaction charges.

• bKash, Nagad, Rocket, and Upay mobile wallets
• Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank transfers
• Visa and Mastercard (subject to availability in your region)

Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are reviewed and processed within 24 to 72 hours on business days. Withdrawals will only be processed to payment methods previously used for deposits by the same account holder, in line with our anti-fraud and anti-money-laundering procedures. gat99 reserves the right to request additional KYC verification documentation before approving any withdrawal.

4. Bonuses, Promotions, and Wagering Requirements

gat99 offers a range of bonuses and promotional offers to eligible players, including a welcome bonus for new registrations. All bonuses are subject to the terms described in this section, and players are required to read and understand them fully before claiming any offer.

General Bonus Rules

The following rules apply to all bonus offers on gat99 unless otherwise stated in the specific promotion's terms:

• All bonuses carry a wagering requirement. The standard rollover for welcome bonuses is 30x the bonus amount, unless the specific promotion states otherwise.
• Bonuses must be used within the validity period specified at the time of the offer. Unused bonuses expire automatically after this period.
• Bonus funds may not be withdrawn directly. Only winnings generated from bonus play that meet the wagering requirement are eligible for withdrawal.
• gat99 reserves the right to cancel or modify any promotional offer at any time. Abuse of bonuses, including any form of arbitrage or matched betting using bonus funds, will result in forfeiture and account suspension.

Free Spins

Free spins awarded as part of a promotion are valid only on the game(s) specified in the offer. Winnings from free spins are awarded as bonus funds and subject to the rollover requirement stated in the promotion. Free spins have no cash value and cannot be exchanged for real money without first meeting the applicable wagering requirements.

5. Prohibited Conduct

gat99 maintains a zero-tolerance policy toward fraudulent, abusive, or deceptive behaviour. Any player found engaging in the following conduct will have their account immediately suspended and any pending balances forfeited:

Fraud and Cheating

The use of bots, automated software, scripts, or any form of artificial intelligence to gain an unfair advantage on gat99 is strictly prohibited. This includes the use of card counting software, game manipulation tools, or any exploit that alters the intended operation of our platform.

Money Laundering and Illegal Transactions

gat99 has a strict anti-money-laundering (AML) policy. Players must not use the platform to process, conceal, or transfer funds derived from any illegal activity. Suspicious transactions will be reported in accordance with applicable laws. Accounts linked to illegal activity will be permanently closed and all funds may be withheld.

• Creating multiple accounts to claim the same bonus or circumvent account restrictions
• Providing false or misleading information during registration or identity verification
• Attempting to exploit technical errors, software bugs, or glitches for financial gain

6. Intellectual Property

All content on the gat99 platform — including but not limited to text, graphics, logos, images, game interfaces, software, and sound recordings — is the exclusive property of gat99 or its content licensors, and is protected by applicable intellectual property laws. Unauthorised reproduction, distribution, or modification of any content on the platform is strictly forbidden. The following actions are specifically prohibited:

• Copying, scraping, or republishing gat99 content on any third-party website or medium
• Reverse engineering or decompiling any game engine, software, or proprietary tool used on the platform
• Using the gat99 brand name, logo, or trademark in any form without prior written consent from the Company
• Creating derivative works or commercial products that incorporate gat99 proprietary materials

7. Limitation of Liability

To the fullest extent permitted by applicable law, gat99 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including losses of winnings, data, goodwill, or other intangible assets.

Service Availability

gat99 makes reasonable efforts to ensure continuous platform availability; however, we do not guarantee uninterrupted service. Scheduled maintenance, technical updates, force majeure events, or third-party outages may temporarily affect your ability to access the platform. gat99 will not be responsible for any financial loss incurred due to platform downtime.

Technical Errors

In the event of a technical error, software fault, or human error that results in an incorrect payout or game outcome, gat99 reserves the right to void affected bets and restore account balances to their state prior to the error. Players are required to report suspected errors promptly to our support team at [email protected] rather than continuing to play under erroneously favourable conditions.

8. Account Closure and Termination

You may close your account at any time by contacting gat99 support. gat99 also reserves the right to suspend or permanently close any account for the following reasons:

• Breach of any provision contained in these Terms & Conditions
• Suspected fraudulent, illegal, or abusive activity on the account
• Failure to complete KYC identity verification within the required timeframe
• Self-exclusion requests submitted through our Responsible Gaming tools

9. Responsible Gaming

gat99 is committed to promoting responsible gaming across Bangladesh. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. If you believe your gambling is becoming a problem, we strongly encourage you to visit our dedicated Responsible Gaming page or contact our support team immediately.

All players must be 21 years of age or older. gat99 uses age verification protocols and may request documentation to confirm a player's eligibility at any stage of the account lifecycle. Players under 21 who are found to have accessed the platform will have their accounts immediately closed and any funds held pending investigation.

10. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. gat99 aims to resolve all player disputes fairly, promptly, and transparently. If you have a complaint or dispute, you are encouraged to contact our support team in the first instance by emailing [email protected]. We will acknowledge your complaint within 48 hours and aim to provide a full resolution within 7 business days.

Formal Dispute Process

In the event that an informal resolution cannot be reached, both parties agree to submit the dispute to binding arbitration before pursuing any legal proceedings. Any arbitration shall be conducted in English and the decision of the arbitrator shall be final and binding on both parties.

Severability

If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining provisions and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

11. Contact and Support

If you have any questions regarding these Terms & Conditions, require clarification on any provision, or wish to raise a formal complaint, please contact the gat99 support team. Our team is available 24/7 to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh.

You can reach us at [email protected]. Please include your registered username and a clear description of your query or complaint to help us serve you as efficiently as possible. gat99 is dedicated to providing a safe, fair, and enjoyable gaming environment for all players, and we value your feedback as part of our ongoing commitment to excellence.